How do I grant Login Access to the RIO Team
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How do I grant the RIO Education support team the login access to my Salesforce Org / instance for troubleshooting assistance?
Note: It's best to nominate system administrator to grant us (RIO team) the access and share your Salesforce Org Id.
To enable us to login into your Salesforce Org, we will need you to grant us login access.
Here's how you do that:
1. Go to My Settings.
2. Go to Personal > Grant Account Login Access.
3. The RIO Team will be listed as WDCi Support.
4. Click 'Save'.