US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Log in
English (US)
US English (US)
ES Spanish
  • Home
  • Help & Support
  • Support
  • Deep Dive
  • RIO Education Modules
  • Module - Student Management
  • V3 Student Community

Persona Management in Communities

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • RIO Certification
    RIO Certification Program RIO Academy RIO Challenge RIO Recipe Training
  • Releases
    Release Notes
  • Help & Support
    Install RIO Education RIO Insights RIO Recipe Support
  • About Us
    Who is RIO Education? Start Your RIO Journey Housekeeping
  • Experience RIO in action
+ More

General configuration


The best practice in RIO is to have a single community that is shared for the Persona’s. The primary reasons are:

  • Single community to manage for CMS components etc.

  • Chatter Groups can be shared between members (Faculty and Students mainly).

  • Many items should be available to multiple personas. - e.g. Shared school event calendar, School News etc.


Persona management in Communities


Salesforce Digital experience Sites (Formerly known as communities) have an Audience function. This will allow pages/components to be made visible to only the Audience that matches.


The screenshot above is a typical setup for the Student Audience. We set two conditions normally. The Profile that is assigned to the User, and the Contact Role that is assigned to the Contact linked to the User.


For an Applicant the Profile is still set at REDU - Student (for permission settings) but the contact role is set as Applicant.


For Faculty it is based on the Profile only being set to the Faculty Profile.


We then control the pages an applicant can see before they become a student by assigning those pages to the Audience.


Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • User Management in Communities
  • PE Discipline and PE Discipline Requirement
  • Session Connection
  • Course Connection
RIO Education

RIO Education, a WDCi Company. This information is proprietary, confidential and protected by copyright ©2024.

CONTACT

Get in touch

  • Privacy
  • Terms of service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand