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Important Update RIO v3.20: Missing field permissions in REDU - Student Session Select

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Table of Contents

Known Issue Resolution

 

A new Student Scheduling feature was introduced in version 3.20 (ISS-002061), which enables future scheduling for students. For more details, you may refer to this article.

 

Known Issue

With the introduction of new fields for this feature, we identified a permission-related issue affecting students. Specifically, when a student attempted to enroll in a session using the MyPathway component in the Student Portal, an error occurred because the necessary field permissions were missing in the REDU-Student permission set.

Example of error screen:

 

Resolution

This issue has been fixed in version 3.21 (ISS-002620).

Workaround (Before Upgrading to 3.21): 

To resolve the permission issue prior to upgrading, please add a new/existing custom permission set for students with the following field permissions:

Session Fields: (Object: rio_ed_Session__c) 

  • Number of Scheduled Allocations (rio_ed__Number_of_Scheduled_Allocations__c) — Read, Edit
  • Number of Unscheduled Allocations (rio_ed__Number_of_Scheduled_Unallocations__c) — Read, Edit

Session Connection Fields: (Object: rio_ed_Session_Connection__c) 

  • Scheduled Start Job Status (rio_ed__Scheduled_Start_Job_Status__c) — Read
  • Scheduled End Job Status (rio_ed__Scheduled_End_Job_Status__c) — Read

 

Implementing this workaround ensures students can enroll in sessions without encountering errors.

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