US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Log in
English (US)
US English (US)
ES Spanish
  • Home
  • Help & Support
  • Support
  • Deep Dive
  • RIO Education Modules
  • Integration with RIO
  • Other Integration Information

RIO Connect - Job Completion Monitoring

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • RIO Certification
    RIO Certification Program RIO Academy RIO Challenge RIO Recipe Training
  • Releases
    Release Notes
  • Help & Support
    Install RIO Education RIO Insights RIO Recipe Support
  • About Us
    Who is RIO Education? Start Your RIO Journey Housekeeping
  • Experience RIO in action
+ More

This article is about how a user can monitor the integration job in RIO.

 

NOTE: This feature is only available to System Administrator user.

 

First, open the App Launcher, search for “RIO Connect Jobs”.

 

Integration jobs list

 

Integration job details

 

Field Name Description
Sync Job The user friendly sync job name.
Job Name The actual sync job name from the integration platform.
Job ID The unique job ID from the integration platform.
Job Last Run DateTime The datetime of the sync job last completion run.
Job Run Duration (in Minutes) The duration of the job since the last run datetime.
Interval to Trigger Alert (in Minutes) The interval to trigger alert in minutes. If the job run duration is longer than the interval, the ‘Trigger to Send Alert’ is checked.
Interval to Trigger Alert (in Hours) The interval to trigger alert in hours
Trigger to Send Alert Indication to send the alert email to be sent out to the recipients.
Force Stop Trigger Alert [Editable by user] This is to manually cancel to email alert trigger to stop the alert get sending out.

 

Email Alert

An email alert will be automatically sent out if the job run duration is more than the preset interval. 

 

Demo video on navigation to RIO Connect Job record.

 

Your browser does not support HTML5 video.

 

 

Components involved in RIO:

  1.  Custom Object: RIO Connect Job
  2.  Custom Metadata Types: RIO Connect Job Configs
  3.  Flow: RIO Connect Record Sync
  4.  Flow: RIO Connect Email Notification

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • RIO Education AU Reporting Engine 2.17
  • RIO Connect: Integration Framework
RIO Education

RIO Education, a WDCi Company. This information is proprietary, confidential and protected by copyright ©2024.

CONTACT

Get in touch

  • Privacy
  • Terms of service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand