US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Log in
English (US)
US English (US)
ES Spanish
  • Home
  • RIO Recipe
  • RIO Recipe: Training

Training Sessions

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • About Us
    Who is RIO Education? Experience RIO in action Customer go-live events Our Partners Housekeeping
  • RIO Insights
    Careers
  • RIO Recipe
    Project Management & Governance Discovery Design & Prototype Build & Implementation UAT Deployment & Metadata RIO Recipe: Training
  • Install RIO Education
    Configuration Integration with RIO Extension Package Installer Products
  • Releases
    Release Notes
  • Support
    Support FAQs Feature Articles Deep Dive RIO Academy Updates for other products
+ More

Table of Contents

Training Session 1 - Master Data Management Training Session 2 - Admission/Application Training Session 3 - Enrollment and Session Scheduling Training Session 4 - Fee and Billing Training Session 5 - Appointment Scheduling Training Session 6 - Student Community Training Session 7 - Faculty Community Training Session 8 - Assessment/Grade Management Training Session 8 - RIO Administration

Training Session 1 - Master Data Management

Who: IT Team, Registrar Team.

What: In this session, we will cover the foundation setup of RIO and how the institution's data will look in RIO. For example, this is a standard Master Data Setup using our fictional RIO University as an example.

Duration: 1 hour. 

Preparation (Before): 

  1. Take a look at the slides here: Training: Master Data Management.


Training Session 2 - Admission/Application

Who: IT Team, Admission team, Registrar Team.

What: In this session, we are going to cover the institution's current and updated admissions process for different variations of applications.

Duration: 1 to 1.5 hours (subject to any additional customisations if any).

Preparation (Before): 

  1. Take a look at this slide: Training: Admission/Application.


Training Session 3 - Enrollment and Session Scheduling

Who: IT Team, Registrar Team, Student Service Team.

What: In this session, we will cover the topics around Students, Program Enrollments, Course Enrollments and Session Scheduling - creating Sessions and Session Times, assigning the Sessions to faculties and facilities, and conflict management.

Duration: 1.5 hours.

Preparation (Before): 

  1. Take a look at this slide: Training: Enrolment & Session Scheduling.


Training Session 4 - Fee and Billing

Who: IT Team, Finance team, Registrar Team.

What: In this session, we will cover the billing and payment events and how we interact with Students. Any integration to the finance system will be covered too.  

Duration: 1 to 1.5 hours (subject to any additional customisations if any). 

Preparation (Before): 

  1. Take a look at this slide: Training: Fee and Billing.


Training Session 5 - Appointment Scheduling

Who: IT Team, Registrar Team.

What: In this session, we will cover on the topic on how to schedule appointments between students and faculties and also booking a facilities.

Duration: 1 hour.

Preparation (Before): 

  1. Take a look at this slide: Training: Appointment Management.


Training Session 6 - Student Community

Who: IT Team, Admission Team, Registrar Team.

What: In this session, we will cover the student experience from the RIO Education Portal - viewing Program Enrollment details, Sessions, enrolling into Courses and Sessions, checking on fees and results. 

Duration: 1.5 hours.

Preparation (Before): 

  1. Take a look at this slide: Training: Student Community.


Training Session 7 - Faculty Community

Who: IT Team, Faculty, Registrar Team.

What: In this session, we will cover the faculty experience from the RIO Education Portal - viewing Sessions, taking attendance and entering grades. 

Duration: 1 hour.

Preparation (Before): 

  1. Take a look at this slide: Training: Faculty Community.


Training Session 8 - Assessment/Grade Management

Who: IT Team, Assessment Team (LMS), Registrar Team.

What: In this session, we will cover the assessment and completion of the Courses - updating grades and releasing grades. Any LMS integration should be covered here too.

Duration: 1 to 1.5 hours (subject to any additional customisations if any) 1.5 hours. 

Preparation (Before): 

  1. Take a look at this slide: Training: Grading, Completion and Awarding.


Training Session 8 - RIO Administration

Who: IT Team, Registrar Team.

What: In this session, we will cover the standard/basic administration in Salesforce and RIO.

Duration: 1 hour. 

Preparation (Before): 

  1. Take a look at this slide: Training: RIO Administration.




Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

RIO Education

RIO Education Inc, a WDCi Company. This information is proprietary, confidential and protected by copyright ©2023.

CONTACT

E:  getinfo@wdcigroup.net

  • Privacy
  • Terms of service

Definition by Author

0
0
Expand