Description
What is the auto accept definition in Appointment Type?
Resolution
When setting Appointment Type record, the following fields are configurable. Depending on the selection, it has a direct co-relation to the Contact Attendance record when an appointment booking is made.
Appointment Type:
Contact Attendance:
- None = Tentative.
- All not Today = Confirmed (for bookings created after today).
- All = Confirmed.
Student view of a Confirmed Contact Attendance:
Student view of a Tentative Contact Attendance:
Note: The above definition ONLY applies when the appointment scheduling is done INTERNALLY. All appointments made externally through the experience are default to Confirmed status.
(See also: Appointment Scheduler)