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  • FAQ: Grade Management

Cannot update grades (Credits Attempted/Earned, and Grade Points/Result in Course Connection)

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Description

When I update the ‘Grade’ field in the Course Connection,‍ I do not get a value under ‘Grade Value’.

Similarly, when I update the ‘Grade Value’ field, the ‘Grade’ disappears instead.

Why am I unable to get a value for the fields ‘Credits Attempted’, ‘Credits Earned’, ‘Grade Points’ or ‘Grade Result’?


Resolution

This is likely due to the Course Connection‍ being a legacy Course (migrated from outside RIO Education).

A migrated/legacy Course Connection might not have the "Course Offering ID" linked, hence, you may require to perform some manual grading steps.

Find out more here.



cannot update grade value field grade value field disappear/turn blank why cannot update migrated grades

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