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Difference between Customer Community (CC) and Customer Community Plus license (CC+)

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What is the difference between these two types of community licenses?

  • Customer Community (CC).
  • Customer Community Plus (CC+).


The main difference is that Customer Community Plus (CC+) license grants us more access permission to other users' records. For example:


Customer Community License (CC) Customer Community Plus License (CC+)
I want to:
  • See my own profile.
  • Manage my own enrollment.
  • See my own cases.
I want to:
  • See my own profile.
  • Manage my own enrollment.
  • See my own cases.
  • Access others' profile, enrollment, cases, etc.


If Student Success Hub (Admission Connect) is part of the solution, we need Customer Community Plus License (CC+).



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