Unable to approve Program Application due to "Community Username" error
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When you manually create a Student Contact record and try to approve a Program Application, you might encounter this error below:
This is the RIO Education expected behaviour, when you are attempting to approve a Program Application for a Student Contact:
- without a User, or,
- without a "Community Username" in the Contact record (field empty).
The related trigger that governs this can be found here: PRAP_StudentCommunity_TDTM.
There are three options to resolve this:
Disable the 'Auto Student Community Registration' setting in RIO Education Custom Setting.
Expose and populate the "Community Username" field in the Student Contact record.
Disable the PRAP_StudentCommunity_TDTM trigger handler for the rio_ed__Program_Application__c object only.